Projects and Case Studies

Many LSC grantees are undertaking new, innovative technological projects that improve efficiency and their delivery of legal services. Here are a few.

For Legal Aid Organizations, Upsolve Offers a Way to Do Bankruptcies 10 Times Faster and Help More People

Dubbed as a “TurboTax for bankruptcy,” Upsolve is an up-and-comer in the burgeoning legal tech scene and increasingly popular among LSC grantees. The organization’s mission is to help low-income Americans in financial distress get a fresh start through Chapter 7 bankruptcy at no cost. Founded by Rohan Pavuluri and Jonathan Petts and launched in January 2018, Upsolve’s software slashes the time it takes legal aid organizations to help someone file for bankruptcy from about 9 or 10 hours to 90 minutes.

Connecting Via Video: The Legal Assistance of Western New York Set Up Video Conferencing in Its Seven Offices, Benefiting Staff and Clients

In 2012, a Technology Initiative Grant (TIG) allowed the Legal Assistance of Western New York, Inc.® (LawNY®) to use video conferencing equipment to connect all of its offices, increasing advocates’ ability to connect with one another, problem solve, and share their experiences.

Case Study: Illinois Legal Aid Online

In August 2016, Illinois Legal Aid Online (ILAO) consolidated its five websites—,,,, and—into one mobile-friendly website: This was the result of a 22-month project, which saw ILAO transform its cluster of websites into a clean and UX-friendly package.

Case Study: Legal Services of Northern California’s New Website

Legal Services of Northern California (LSNC) unveiled its new website,, in November 2016—a clean, sleek, client- and mobile-friendly alternative to the previous iteration. The website favors simplicity and ease of access to information; that wasn’t always the case.

North Penn Legal Services: A Technological Turnaround

Strong technology systems can help an organization better meet its mission of providing great legal services to clients. Over the past three years, North Penn Legal Services (NPLS) has made considerable improvements to its information technology, which have had a ripple effect throughout the organization.

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