Toolkit

California Evaluation and Main Benefits Handbook While not a case study, this recently released handbook from the California State Bar describes their methodology for outcomes tracking and contains...
Thanks to the grant from the Public Welfare Foundation and the good work of Idealware , who partnered with us on development, we also have eLearning modules that outline Civil Legal Outcome tracking...
While not strictly a case study, this recently released handbook from the California State bar describes the methodology they're using with their IOLTA-funded programs and contains numerous examples of forms and reports.
We asked the developers of four popular legal aid case management systems for instructions on how to incorporate outcomes tracking into their systems. We are publishing their responses as they are...
This Civil Legal Outcomes Toolkit was developed by the Legal Services Corporation. It is designed to help legal aid programs with defining, collecting, and reporting on metrics that describe their...
The Civil Legal Outcomes Toolkit was created by staff at the Legal Services Corporation and was funded by a grant from the Public Welfare Foundation . The purpose of this toolkit is to assist LSC-...
Activities are the things your program does. These include, but are not limited to: providing extended representation or limited services to clients; operating a hotline; conducting research;...
Outcomes are the results of a program’s services for its clients or community. They measure changes in clients’ circumstances, conditions and attitudes that result from the program’s work or changes...
What Are Outcomes? How Are They Different from Outputs? Outcomes are the results of a program’s services for its clients or community. They measure changes in clients’ circumstances, conditions and...
Outcomes measures are valuable management tools that can help programs improve client services and organizational effectiveness and efficiency. Some key ways outcomes help include: Framing mission...

Pages